Privacy policy

an introduction


Our (Privacy Policy) means the way we collect, store, use and protect your personal information, and it is important that you read this Privacy Policy. By personal information, we mean information that is associated with a specific person and used to identify him or her.

We do not take into account any anonymous information because it is not suitable for forming personal information, but we collect personal information from those who wish to use the Ronna Cafe website or the linked Internet pages (including, but not limited to, your purchase of goods or when you call or email the Center team support our users). Once you provide us with your personal information, you have authorized us to process this information in accordance with the terms and conditions (Privacy Policy)

We may modify the (Privacy Policy) at any time by announcing this modification by publishing the modified version on the site. The revised version of the (Privacy Policy) is effective from the date of its publication. Following the publication, your continued use of the site is considered your acceptance of the terms and conditions contained in the amended version of the way we process and treat your personal information that you have provided us with.

We hope that you check the website from time to time for announcements of any changes to the privacy policy.

The (Privacy Policy) covers the following topics:


We collect your personal information

Our use of your personal information

Your use of your personal information and the information of other users

Use, access, browsing and modification of your personal information

Third Party Website Links

Cookies

No to misleading or deceptive emails

Protecting your personal information

How do you contact us to inquire about (Privacy Policy)

We collect your personal information


As part of registering on the site or using it, you will be required to provide us with certain personal information such as your name, shipping address, email and/or phone number and other similar information and some additional information about you such as your date of birth or any information specific to your identity. In addition, in order for us to authenticate your identity, we may need you to provide us with valid proof of identity (eg a copy of your passport, visa or residence permit, national ID and/or driver's license).

Information will be collected about your operations and activities on the site, whether it is a purchase or sale of goods.

Please note that we may use your Internet Protocol (or IP) address (a unique number assigned to your computer server, Internet service provider or ISP)) to analyze your activities and improve site management.

We may collect additional information about your computer (eg browser type) and browsing information (eg the pages you visit on the Website) as well as the number of times you use the Website.

Finally, we may collect additional information from or about you in ways not specifically described here. For example, we may collect information about your communication with our customer support team or through your response to surveys. We may also collect ratings and other comments relating to your use of the Site. When we collect personal information for statistical purposes, the names of the owners of the information must be anonymous.


Our use of your personal information


We share your personal information as described below only with Aramex.com and its affiliates:


We use your personal information to provide services and support from our customer team, to measure and improve our services to you, to prevent illegal activities, to implement the terms of the use agreement (“Usage Agreement”), to solve problems, collect fees, provide you with promotional emails, and to document the information you provide us with third parties. Third, for example, we may share some of your personal information with banks or authorize credit cards to process and document services or with third parties for fraud verification purposes.

Although we are keen to maintain your confidentiality, we may need to disclose your personal information to law enforcement agencies, government agencies or third parties, we are obligated to do so by orders of a court or other legal department to comply with the provisions of the law or when we believe that disclosure of your personal information may protect From physical harm or financial loss or to report suspicious activity or to investigate the possibility of violation of the terms and conditions of the user agreement and any agreements or to protect the rights, property or safety of our users or others.

We may disclose your personal information in the event that Rona Cafe, or any of its subsidiaries or affiliates, or any of its assets related to its business are sold to a potential buyer for the purpose of continuing the activity of the site or in connection with this sale for the purposes described in this policy. We may share your personal information with our other group companies for the purposes described in this Privacy Policy. The contact information will be the personal information that you provided to us when registering and which must always be kept up to date.

Information regarding the products you purchase that you participate in will be displayed on the Site. This information may include details about your user identity and ratings and comments associated with your use of the Site.

We do not sell or rent any of your personal information to a third party in the course of our normal business and will only share your personal information in accordance with this (Privacy Policy).

By registering on or using the Site, you are deemed to have given us a clear authorization to receive promotional emails about our services as well as emails regarding changes and new features on the Site. Available at the bottom of any of these emails or going to the “My Account” section of the website.

In addition, we use your feedback about the site for settlement purposes By submitting these notes, you agree that we will use these notes for marketing purposes.

Your use of your personal information and the information of other users


We do not guarantee the confidentiality of your information when you share it with members on other sites, so you should request information about the privacy policy of these sites before you provide them with any personal information data.

This privacy policy does not cover your disclosure of your personal information to a member of another site.

You agree that you will not use the personal information you received from the site about any member of another site in accordance with the applicable laws in this document.

You acknowledge and agree that you must use personal information that you receive from users of other websites in accordance with applicable laws.

Use, access, browsing and modification of your personal information


You can access and review your personal information through the “My Account” management page on the site. If your personal information changes in any way or you give incorrect information on the site, you must update or correct it immediately, either by displaying it on “My Account” or by contacting the customer service team . The link to “Customer Support” at the top of each page contains the email and phone number for this section.

Please note that we will retain your personal information during and after your use of the Site as required by law, in order to overcome technical barriers, to prevent fraud, to assist in any legal investigation and to take any other measures provided by law.

Third Party Website Links


The site may contain links from other websites, please note that we are not responsible for the level of privacy used in these other websites. We encourage you, when you move from our site to any other site, to read their data (privacy policy) if you intend to give them your personal information. Our (Privacy Policy) applies only to your personal information that we collect on our website.


Cookies


Like many websites, our site uses cookies, which are small computer files that are installed on the hard part of your computer. When you go to visit certain Internet pages on the site, the log identifies your browser with a unique and random number.

The cookies we use do not reveal any of your personal information. These cookies help us improve your performance on the site and help us understand which parts of the site are most used. You are free to cancel these cookies if you are allowed to do so by your browser and this does not affect your use of the site.

No to misleading or deceptive emails


We do not tolerate unsolicited emails, if you wish to report such spam or scam emails, please send an email to [email protected]. You may not use our communication tools to send spam or send content that violates our User Agreement. We check messages automatically and may resort to manual filtering to see if there are spam, viruses, malicious attacks, or other suspicious or illegal activities.


Protecting your personal information


When you provide us with your personal information, you have agreed to transfer this information outside the Kingdom of Saudi Arabia, and we take all precautions to preserve your information by not accessing, using or disclosing it in an unauthorized manner.

All personal information is protected, and in any case, the Internet is an unsafe medium and we do not guarantee the confidentiality of your personal information.

The user name and password must be entered each time when logging into your account or performing any transactions on the site.

The password must be chosen carefully, using distinct numbers, letters, and shapes.

Do not share your username and password with anyone.

If you suspect that your username and password has been hacked, please immediately contact the customer service team and work to change the password by logging into the My Account section on the site.

How to contact us to inquire about (Privacy Policy)


If you have questions or concerns about our collection and use of your personal information, please contact our customer service team at the “Contact Us” link at the top of any particular web page on the Site.


Rawnah Cafe, Kingdom of Saudi Arabia, Jeddah, Al Sharafiyah District, Madinah Road, Ali Reda Tower, Building No. 4, Email: [email protected]


Last modified on September 17, 2019

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